Legal Notice Based on the Specified Commercial Transactions Act

Seller

Ce.H Co., Ltd.

Store Name

MINIJAPA

Person Responsible for Operations

【Yuka Ozasa】

Business Address

【1-6-41-3 Todaijima Urayasu Chiba,Japan 279-0001】

Phone Number

【+81 70-9012-6461】

Email Address

【info@minijapa.com】

Product Prices

Product prices are displayed on each product page.

We make reasonable efforts to ensure that all prices and product information are accurate. However, errors may occur due to system issues, delays in inventory or price synchronization, updates, or other circumstances.

If an obvious pricing error or other significant display error is identified, we may contact the customer to correct or cancel the affected order.

Additional Costs

Shipping costs are calculated individually for each order based on the destination country or region, the items ordered, quantity, and other relevant factors.

After receiving an order request, MINIJAPA will review the order details and product availability and calculate the actual shipping cost. We will then send an invoice by email showing the final total, including shipping costs, along with a secure payment link.

Depending on the destination country or region, customs duties, import taxes, customs clearance fees, or other charges may also apply.

Unless otherwise stated, these charges are not included in the product price or shipping cost and are the responsibility of the customer or recipient.

How to Order

Customers first submit an order request through our store.

After receiving the order request, MINIJAPA will review the order details and product availability and calculate the shipping cost based on the destination.

Once the review is complete, we will send an invoice by email showing the final total, including shipping costs, along with a secure payment link.

Submitting an order request does not guarantee the purchase or reservation of any product.

Payment Methods

Customers may use the online payment methods made available by MINIJAPA.

Available payment methods will be displayed on the invoice or payment page.

Payment Timing

After MINIJAPA has reviewed the order details, product availability, and shipping costs, we will send an invoice by email showing the final amount due.

Please review the invoice and complete payment using the secure payment link provided.

No payment is required before you receive the final invoice from MINIJAPA.

Delivery and Shipping Time

After payment has been confirmed, orders will be shipped according to the following schedule:

Regular Items: Shipped within 10 business days after payment is confirmed.

Pre-Order Items: Shipped within 2–10 days after the release date stated on the applicable product page.

If there is a change to the release date or expected shipping schedule of a pre-order item, we will notify customers through the product page, email, or another appropriate method.

A tracking number will be provided after the order has been shipped.

Delivery times after shipment vary depending on the destination country or region, shipping method, customs clearance procedures, and local delivery conditions.

Product Availability

Product availability is updated regularly. However, due to the timing of inventory synchronization, inventory updates, or other circumstances, an item may become unavailable after an order request has been submitted.

If an item becomes unavailable, we will contact the customer.

If an order contains multiple items, we will generally ask whether the customer would like to cancel only the unavailable item and proceed with the remaining items, or cancel the entire order.

If payment has already been made for an item that becomes unavailable, the applicable amount will be refunded.

Submitting an order request does not guarantee product availability.

Cancellations

Cancellation requests must be submitted within 24 hours after payment and before the order has been shipped.

Orders cannot be canceled after shipment.

Even if less than 24 hours have passed since payment, cancellation may no longer be possible if the shipment has already been processed.

Returns and Refunds

We generally do not accept returns or refunds due to a change of mind or other customer-related reasons.

If an item arrives damaged, an incorrect item is delivered, or a shipment is confirmed as lost, we will handle the matter in accordance with our Refund & Return Policy.

When reviewing a refund or compensation claim, we may request photographs, shipping labels, packaging materials, or other relevant evidence.

When necessary, we may also request an unedited, continuous video of at least 30 seconds to verify the circumstances of the claim.

Please refer to our Refund & Return Policy for full details.

Customs Duties, Import Taxes, Unclaimed Packages, and Refused Deliveries

Unless otherwise stated, customs duties, import taxes, customs clearance fees, and other charges imposed by the destination country or region are the responsibility of the customer or recipient.

If a shipment is refused, left unclaimed, exceeds the carrier’s storage period, or is returned to MINIJAPA due to non-payment of customs duties, import taxes, customs clearance fees, or other charges, we generally do not provide a refund.

Additional costs resulting from the return, including return shipping fees, customs duties, taxes, customs clearance fees, or other charges, may also be the responsibility of the customer.

Please refer to our Shipping Policy and Refund & Return Policy for further details.

Customs Declarations

MINIJAPA cannot declare a value lower than the actual purchase price, alter the actual purchase price, or provide false information on customs documents for the purpose of reducing customs duties or taxes.

All customs declarations will contain accurate information regarding the contents and value of the shipment.

We also cannot declare products purchased through a normal commercial transaction as a “Gift” for customs purposes.

Thank you for your understanding and cooperation.